CMMI has proven benefits in software process improvement. Typically, organisations that achieve a CMMI level rating improve their performance. However, CMMI implementation is not trivial, in particular for high maturity levels, and not all organisations achieve the expected results. Certain CMMI implementation problems may remain undetected by SCAMPI since only a sample of the organisation is a...

This study aimed at examining the factors that influence and impact employees’ performance levels within Jordanian Banks. This study is based on quantitative research to test the research hypotheses and reveal the important factors that impact loyalty programs. A convenient sample of 377 employees was selected to represent the population which includes all employees working in the banking secto...

The rapid and ever-increasing population and urban activities have imposed a massive demand on Urban Transportation Systems (UTS). These systems were not prepared for such events, so traffic congestion and defective metropolitan systems were a direct consequence of this deficiency. The explosion of the computing technology brought together expertise from different scientific and technical disci...

This study investigated the e€ect of a process versus a results focus as well as a group versus individual-based approach to performance appraisals. Four experimental conditions were investigated, with dependent variables of appraisal satisfaction, perceived accuracy of the performance appraisal, expectations of performance improvement, and actual performance. The results showed that a process ...

Written assessment feedback in higher education has been examined from different perspectives. However, there is limited empirical evidence of how tutors use language to provide on students’ assessed academic writing. By deploying the rarely used Appraisal framework Systemic Functional Linguistics, this innovative study evaluative by undergraduate business writing two assignments at a distance ...