BACKGROUND Missed appointments are a common occurrence in primary care in the UK, yet little is known about the reasons for them, or the consequences of missing an appointment. This paper aims to determine the reasons for missed appointments and whether patients who miss an appointment subsequently consult their general practitioner (GP). Secondary aims are to compare psychological morbidity, a...

OBJECTIVE To determine the missed appointment rate and evaluate the factors related to appointment adherence in adolescent patients, based on the patients' characters and services provided. MATERIAL AND METHOD All medical records in adolescent clinic at Siriraj Hospital between 2004 and 2009 were reviewed Patients that visited the clinic at least twice with the follow-up visit order were recr...

Since its establishment in 2003, the Constitutional Court of Indonesia (the CCI) has been playing an important role securing basic democratic order, rule law and fundamental rights protection Indonesia. Despite achievements, however, Indonesian constitutional adjudication system also raised public comments criticisms, due to deficiencies organizational system, including appointment, supervision...

Lessons learned from treating patients with HIV infection can inform care systems for other chronic conditions. For antiretroviral treatment, attending appointments on time correlates with medication adherence; however, HIV clinics in East Africa, where attendance rates vary widely, rarely include systems to schedule appointments or to track missed appointments or patient follow-up. An introduc...

This article contains a selection of advice on how to improve the judicial selection system. The article explains that reconsideration of the judicial appointive systems must include both the broadly theoretical and the intensely practical. It should identify the key questions that must be addressed in creating a system of judicial appointment, elaborate and defend the principles that should gu...

Observing that patients with longer appointment delays tend to have higher no-show rates, many providers place a limit on how far into the future that an appointment can be scheduled. This paper studies how the choice of appointment scheduling window affects a provider’s operational efficiency. We use a single server queue to model the registered appointments in a provider’s work schedule, and ...

Many service systems that work with appointments, particularly those in healthcare, suffer from high no-show rates. While there are many reasons why patients become no-shows, empirical studies found that the probability of a patient being a no-show typically increases with the patient’s appointment delay, i.e., the time between the call for the appointment and the appointment date. This paper i...

This paper presents the preliminary findings of a case study of patients' acceptance and usage of web self-service - online appointment system - in a primary health care centre in a regional area in Australia. After two months of implementation, structured interviews were undertaken over three months to ascertain patients' perceptions of the web self-service application. The findings indicates ...

Missed appointments reduce the quality, safety and efficiency of healthcare delivery. 'No-Shows' (NS) have been identified as a problem within the rheumatology clinic at Sunnybrook Health Sciences Center in Toronto, Ontario. NS were studied through a prospective chart review and telephone interviews. Over 6 months, 110 NS took place (rate 2.5-6.8%). From interviews, 85% of NS were attributed to...

BACKGROUND Shared medical appointments are a series of one-to-one doctor-patient contacts, in presence of a group of 6-10 fellow patients. This group visits substitute the annual control visits of patients with the neurologist. The same items attended to in a one-to-one appointment are addressed. The possible advantages of a shared medical appointment could be an added value to the present mana...