Welcome to the second issue of the third volume! This issue presents six articles with the primary focus on knowledge management (KM), measurement, and success. Asoh, Belardo, and Crnkovic (article I) present a cross validation of the KM Index, a metric used to determine the degree an organization is implementing KM. Rhoads, O’Sullivan, and Stankosky (article II) explore factors that affect suc...

The paper examines the applicability and sufficiency of the Technology Acceptance Model (TAM) in the context of social software and newer generation knowledge management systems (KMS). A reinterpretation of the two TAM constructs “Perceived Usefulness” and “Perceived Ease of Use” in light of expectancy-valence theory reveals that the TAM predominantly focuses on performance expectations on diff...

Metrics are essential for the advancement of research and practice in an area. In knowledge management (KM), the process of measurement and development of metrics is made complex by the intangible nature of the knowledge asset. Further, the lack of standards for KM business metrics and the relative infancy of research on KM metrics points to a need for research in this area. This article review...

Knowledge is a broad and abstract notion that has defined epistemological debate in western philosophy since the classical Greek era. In the past Richard Watson was the accepting senior editor for this paper. MISQ Review articles survey, conceptualize, and synthesize prior MIS research and set directions for future research. For more details see http://www.misq.org/misreview/announce.html few y...

Knowledge is a strategic resource for knowledge intensive organizations like commercial banks. However, the use of knowledge as resource depends on an organization’s ability to select, capture, store, disseminate and apply its knowledge resources. This organizational capability is created if the organization undertakes explicit initiatives to establish and sustain a KMS as one of its core busin...