introduction: human skills, knowledge and efficiency are important factors in the success of organizations and community health centers which have a critical role in total quality management (tqm) as a management system. knowledge is necessary as a source for the organizations survival. on the other hand, in order for implementation of knowledge management, there is a need for a relatively long...

Purpose: This paper discusses the issues of employee’s empowerment, their training needs, suggestions and other issues related to it. Total quality management (TQM) is a management technique adopted by the most manufacturing organizations. TQM in general is viewed as organization set up which will help to manufacture products at lowest cost by the following various management techniques through...

The continuous improvement in TQM is considered as the core value by which organisation could maintain a competitive edge. Several techniques and tools are known to support this core value but most of the time these techniques are informal and without modelling the interdependence between the core value and tools. Thus, technique formalisation is one of TQM challenges for increasing efficiency ...

In Australia, the traditional Quality Assurance approach used in the hospital setting has played an important role in nursing practice. During the past decade, nurses have begun making a paradigm shift from Quality Assurance to Total Quality Management but scant attention has been paid to quality management practices in nursing in the higher education sector. This paper reports on a quantitativ...

total quality management (tqm) is a solution that many organizations have chosen in order to remain in their business. managers of these organizations need to be aware of the level of tqm in their organizations. although tqm settlement can represent the place and level of organization in adoption of this approach, only its establishment as an organizational habit ensures the continuous and succ...

An experimental pedagogical approach has been used at Agder College for the TQM lectures. The lecture syllabus has been redesigned as a project oriented task. The students are engaged in the project task of preparing a quality system after ISO 9000, using their own college as a model. Positive reactions have been noted. The method benefits first the students and their understanding of TQM and I...

This study reflects on analyzing different types of information system strategies for doing the Total Quality Management of the Aviation industry. Moreover, in this report it also gives of the proper discussion of different techniques that are used to improve the quality management by doing proper use of Information strategies. Furthermore, it also discusses about different examples of the IS s...