This research investigates the methods for improving the quality of IT services (electronic services) in the Melli Banks branches in Mashhad province, where QFD and ANP models were operated. To this concern, three-dimensional, usability, service interaction and information quality to improve IT service quality were examined. The results of the analysis of the opinion of Melli Bank Customers ind...

This talk consists of two parts. In the first, the present experimental bounds on the anomalous couplings of the gauge bosons, based mainly on the LEP and Tevatron experiments, are reviewed. In the second part, the theorem of helicity conservation (HC) is presented, which should be valid in either the Standard Model (SM) or MSSM, for any two-body process at high energies and fixed angles. The e...

In software-intensive organizations, an organizational management system will not guarantee organizational success unless the business strategy can be translated into a set of operational software goals. The Goal Question Metric (GQM) approach has proven itself useful in a variety of industrial settings to support quantitative software project management. However, it does not address linking so...

Extensive studies of the mixed lymphocyte interaction (MLI) 1 have shown it to be an immunologically specific proliferative reaction in which a large proportion of immunologically competent, predominately thymus-derived, circulating lymphocytes from nonimmunized donors recognize and respond to the presence of major histocompatibility (H) isoantigens in culture (1-7). Prior immunization of the c...

The increasing role of software for developing products and services requires that organizations align their software-related activities with high-level business goals. In practice, this alignment is very difficult and only little systematic support is available. GQM+Strategies is a method that aims at aligning organizational goals, strategies, and measurements at all levels of an organization ...

Candlestick charts are a type of financial chart for tracking the movement of securities. Some of the earliest technical trading analysis was used to track prices of rice in the 18th century. Some investors find them more visually appealing than the standard bar charts and the price actions easier to interpret. In technical analysis, a candlestick pattern is a movement in prices shown graphical...

The newly administered Iranian Ph.D. Program Entrance Exam (PPEE) is supposed to have had different washback effects on university curriculums. This qualitative study examined the effects of the new TEFL PPEE on the applicants’ study plans and strategies from the points of view of both Iranian university instructors and applicants. To this end, we conducted in-depth interviews with 10 experienc...