In complex product development, coordination is the act of managing dependencies between artifacts. Sociotechnical coordination is the achievement of coordination through the alignment of organizational structures and product structures. Socio-technical coordination is achieved in hierarchical product development organizations by aligning the organizational structure with the system architectur...

Purpose – The purpose of this study is to develop a framework for evaluating business-IT alignment. Specifically, the authors emphasize internal business-IT alignment between business and IS groups, which is a typical setting in recent boundary-less, networked business environments. Design/methodology/approach – Based on the previous studies, a socio-technical approach was developed to explain ...

This paper is not a technical research paper, but discusses some essential reasons why socio-technical systems do not get the acceptance by end-users that is typically needed for a successful usage of the systems. One major prerequisite to achieve sufficient acceptance is to ensure a specific treatment of end-users, and stakeholders in general during the requirements engineering phase. Reasons ...

Socio-technical research draws from the rich theoretical and applied literature that addresses the influence of technology on society and on social practices, and of social influences on the shaping of technology. Notable examples include the Social Shaping of Technology (SST) tradition, which is based on social studies of science and technology (cf. Williams and Edge, 1995), the Tavistock Inst...