This study aims to identify how patient and family education programs affect satisfaction. research method is quantitative with a quasi-experimental design using one-group pretest-posttest approach. The results showed significant effect between the educational program satisfaction value of p = 0.000 (p≤0.05), where coefficient determination magnitude on an R-value squared 0.133. In conclusion, ...

The style in which a robot moves, including its gait or locomotion style, can project strong messages, for example, it can be easy to distinguish a happy dog from an aggressive dog simply by how it is moving, and one can often tell if a colleague is stressed simply by the way they are walking. Defining the real-time interactive, stylistic aspects of robotic movements via programming can be diff...

background: standard cares in substance abuse treatment centers (satc) have an important role in treatment success achievement. patients’ views will provide valuable information to improve the performance of these centers. the purpose of current study was to determine patients’ comments on quality of addiction treatment at satcs. methods: this cross-sectional study was conducted in 2013. the st...

For the last two decades, the healthcare industry has gone through changes in healthcare service deliveries. These changes are a response to: higher service expectations from patients, ever-advancing technology, greater access to health information through the internet and the digital media, and a holistic approach to health and well-being concerns (Francis, 2010). In this competitive healthcar...

includes research articles that focus on the analysis and resolution of managerial and academic issues based on analytical and empirical or case research Executive Summary KEY WORDS Service Quality Cellular Mobile Services Exploratory Factor Analysis Confirmatory Factor Analysis Competitiveness With the liberalization and internationalization in telecommunication, service quality has become an ...

Durant quatre années consécutives, un collectif d’enseignant.es et de chercheur.es a développé suivi projet recherche-formation, prenant appui sur la place des maquettes dans représentation l’aménagement ville. « À quoi rêvent les ? » est atelier recherche-formation plusieurs jours réunissant groupes d’étudiant.es master en information communication, informatique, géographie numérique urbanisme...

En los momentos actuales, cementerios se han constituido en espacios multifuncionales, que al inicial uso inhumatorio ha sumado el social y cultural, determinado por sus características valores patrimoniales, tanto tangibles como intangibles. La reciente llegada de la pandemia COVID afectó gravemente a varios aspectos sociedad y, entre ellos, cementerios, amenazados primeros sospecha constituir...

The purpose of this study is to describe and analyze the quality service for making birth certificates at Batam City Population Civil Registry Office. This research a qualitative with descriptive approach. reliability indicator, certificate Office has been provided in accordance all information obtained by community beginning. Tangibles indicators, some infrastructure facilities Registration ar...

This study aims to analyze the factors influencing physical evidence on student decisions in choosing Management Study Program, Faculty of Economics and Business, Universitas Ahmad Dahlan, either simultaneously or partially. research is explanatory with a quantitative approach. uses multiple analysis tests find partial simultaneous effect between dependent independent variables. The validity re...

This study aims to examine the effect of service quality dimensions on student satisfaction at Universitas Amikom Yogyakarta. The research population was all undergraduate students who had studied least in third semester. sample size 320. sampling technique chosen purposive sampling. Furthermore, testing hypothesis using a multiple linear regression model. results prove that tangibles, assuranc...