The COVID-19 pandemic has paralyzed many sectors, including e-commerce. Many online businesses have experienced drastic sales declines because of strict social restrictions. For this reason, e-commerce business managers need to take preventive action by further investigating what factors increase consumer purchase intentions in shopping on so that companies can continue survive and be sustainab...

Convenience has become an important indicator of e-commerce systems success. Based on the information systems management and marketing literature, this study explores how customer convenience in using functions and services affects e-commerce systems success. It proposes and analyzes a re-specified ecommerce system model based on the updated DeLone and McLean Information Systems Success Model w...

When developing and aiming to achieve success in the arena of mobile commerce, user acceptance is a key aspect for consideration. This study aims to empirically examine some of the factors affecting the acceptance of m-commerce within the context of Saudi Arabia. Based on the revised UTAUT model, the revised model include two particular construct : costs and trust to enhance our understanding o...

Convenience has become an important indicator of e-commerce systems success. Based on the information systems management and marketing literature, this study explores how customer convenience in using functions and services affects e-commerce systems success. It proposes and analyzes a re-specified ecommerce system model based on the updated DeLone and McLean Information Systems Success Model w...

Cross-border e-commerce has become an important channel for promoting international trade. Yet, the factors influencing buyer behavior in cross-border e-commerce have received relatively less research attention than in domestic e-commerce settings. In this paper we draw on the valence framework to develop and test a research model of buyer repeat purchase intentions in cross-border e-commerce. ...

Social commerce mediated by social media and social network platforms has led to the development of new business models in e-commerce and digitized the consumer decision journey. Social interaction is considered as a prerequisite for successful social commerce since consumers now expect an interactive and social experience while making purchase decisions. Drawing on word of mouth (WOM) and obse...

This research investigates product differences in the overlooked context of individuals’ adoption of E-commerce. A theoretical model of consumers’ E-commerce adoption intention is developed and tested. Consumers’ behavior is studied. The results show that when considering purchasing goods, as compared to services, over the Internet, consumers’ E-commerce adoption decisions are more strongly inf...

Social commerce, the use of social media in e-commerce, has become increasingly popular in research and practice. As social commerce initiatives are enabled by technologies, their success considerably depends on the ability of companies to select adequate candidates from the available social commerce technologies. However, with the popularity of social commerce, the number of technologies is st...

With the proliferation of social networking and electronic commerce, social commerce helps people engage in various forms of online social commercial activities through sharing their product or service knowledge and experiences. A better understanding of users’ engagement in social commerce websites thus become increasingly important. Based on the attractiveness theory, this study proposes a re...

A large number of studies investigating business-to-consumer e-commerce have focused exclusively on online shopping by individuals, although consumers often desire to conduct their shopping activities with others. This study has therefore attempted to study collaborative online shopping by looking at two types of presence that are of particular relevance to this context, namely, telepresence an...