More and more companies have adopted social media platforms for supporting knowledge sharing among customers and employees, where individuals ask and answer questions among each other. Hence, it is important to understand the knowledge-sharing behavior of users on these systems. We propose a theoretically-grounded, dynamic structural model with endogenized knowledge-sharing behavior that takes ...

Electronic distribution channels provide alternatives for faster delivery of banking services to a wider range of customers. E-channels have gained increasing popularity and have attracted the attention of both academics and practitioners. This paper aims to collect bank employees’ perceptions of the potential benefits and risks associated with electronic banking in Pakistan. The outcomes may h...

This paper deals with the question of how intranets impact on employee perception and behavior. The study uses a five year longitudinal study following the evolution of an intranet in a UK bank to analyze how it changed the relationships between employees and between managers and employees. The discussion integrates two different research domains, the intranet literature and the organizational ...

Employees’ lack of participation in electronic knowledge sharing (EKS) is a subject that has been attracted to both practitioners and academicians in the field of organization and information technology (IT). The organizations employ IT tools for knowledge sharing with the purpose to manage employees’ knowledge especially when they are geographically dispersed. However, the number of employees ...

This paper deals with the question of how intranets impact on employee perception and behavior. The study uses a 5 year longitudinal study following the evolution of an intranet in a UK bank to analyze how it changed the relationships between employees and between managers and employees. The discussion integrates two different research domains, the intranets literature and the organizational tr...

Despite numerous annual bank robberies worldwide, research in the psychological sequelae of bank robberies is sparse and characterized by several limitations. To overcome these limitations we investigated the psychological impact of bank robbery in a cohort study by comparing general levels of traumatization and somatization in employees never exposed to robbery and employees exposed to robbery...