conclusions the results of the present study revealed that patients are not highly satisfied with the communication skills of physicians and they were least satisfied only with the quality of examination processes by the physicians. in addition, patients with lower education showed lower satisfaction as well. thus, a higher quality and elaboration of examination, more patience and better commun...

STUDY OBJECTIVES To identify determinants of patient satisfaction with emergency house calls and to assess the properties of a satisfaction measurement questionnaire. DESIGN Patient survey, combined with routinely collected information on the circumstances of the house call. SETTING Emergency house calls provided by an independent emergency care organization (ECO) in Geneva, Switzerland. ...

Modelling relationships between variables has been a major challenge for statisticians in a wide range of application areas. In conducting customer satisfaction surveys, one main objective, is to identify the drivers to overall satisfaction (or dissatisfaction) in order to initiate proactive actions for containing problems and/or improving customer satisfaction. Bayesian Networks (BN) combine g...

this study designed a structural model taking into account the views of staff on human resource management systems, human resources, job satisfaction and organizational loyalty pays yeast industry in iran. this study used structural equation modeling (sem). by using cluster sampling and cochran's formula, 288 patients were selected. the structural equation analysis and factor analysis were...

background: health care organizations are of high importance due to their significant responsibility in prevention and care. job dissatisfaction among health care staff would result in emotional disconnection, indifference, and decreased quality of health services. the present study thus aimed to evaluate job satisfaction among health workers. methods: this study was a cross-sectional analysis ...

introduction: methodologically correct assessment of patient satisfaction (ps) plays a crucial role for quality-improvement purposes. evaluation of iranian literature on emergency department’s ps resulted in an emerging need for developing a new instrument with satisfactory psychometric properties. the present study, aimed to develop and initially validate a scale to measure ps in emergency dep...

Objectives: The aim of this study was to examine the effectiveness of psychotherapy based on acceptance and commitment therapy (ACT) on the subscales of marital satisfaction overall satisfaction, religious orientation, relations with children, sex, occasional conflicts, interpersonal conflicts and arrogance, by single case study in the spouses of veterans with spinal cord injuries. Methods: ...