Many customers are no longer satisfied with mass-produced products; they are demanding customization and rapid delivery of innovative products. A new category of software, Collaborative Product Design (CPD), uses Internet technology to deliver product innovation at Internet speed and tie together product design, engineering, marketing, and customers into a global knowledge net. CPD enables orga...

Turbulence and competitiveness define the current global business environment. Firms need to develop high quality products and services quickly and at lower costs than competitors by improving their internal operations as well as focusing on core activities while outsourcing non-core activities. This increasing competition forces firms to integrate their suppliers and customers into the overall...

Online content providers who use the Internet to distribute content experience an extremely competitive business environment. To survive in this environment, they have started charging a fee for the content that they provide. However, there have been very few success stories in commercializing online content. Although one of few success stories is the online game, it still has customers’ psycho...

In e-commerce, customers have become Information System users. In this environment of nonmandatory usage, remote, untrained users need to quickly feel comfortable and satisfied with a site encounter. Throughout the literature for four decades, a commonly cited factor pertaining to system success has been user participation in the systems development process. Among other things this is likely to...

SaaS (Software as a Service) provides new business opportunities for application providers to serve more customers in a scalable and cost-effective way. SaaS also raises new challenges and one of them is multi-tenancy. Multi-tenancy is the requirement of deploying only one shared application to serve multiple customers (i.e. tenant) instead of deploying one dedicated application for each custom...

This paper describes the adoption processes of business-to-business (B2B) electronic commerce (e-commerce) by Noble Jewelry Limited (Hong Kong), a jewelry manufacturer. By using a website of Noble Jewelry Limited (Noble), iJewelry.com, a B2B e-commerce platform that links Noble with its customers and suppliers, the driving force for B2B e-commerce adoption changed significantly and rapidly. Sta...

The customers ’preference is derived from reflection on a product or special commercial brand, and factors such as positive appraisal of a brand performance and holding advantages and being unique, establishes the preference. This study aimed to develop a model of female customers' preferences in selecting banks and to train senior managers and banking staff. It had an applied objective, adopte...

Today, money laundering (ML) poses a serious threat not only to financial institutions but also to the nations. This criminal activity is becoming more and more sophisticated and seems to have moved from the cliché of drug trafficking to financing terrorism and surely not forgetting personal gain. Most of the financial institutions internationally have been implementing anti-money laundering so...

in today's competitiveenvironment, customers are the most important asset to any company. therefore,in order to retain customers, it is essential to understandtheirbehaviour for developing effective strategies. one of the most commonmethods for customer analysis is market segmentation that helps companies todevelop marketing technique by dividing market into several smaller homogeneousgrou...