The U.S. online retail sector has been steadily growing in the past years, but it is noteworthy that many Internet users are still reluctant to use online channels for shopping frequently. Given this consumer resistance and the fierce competition among shopping channels, this study aims to provide managerial insights into how online merchants can reinforce and maximize unique and differentiated...

i n troduction: users’ behavioral intention to use the picture archiving and communication system (pacs) is important in the systems’ success and is an indicator of the users’ satisfaction with commitment and dependence on information systems. the present study aimed to evaluate the users’ continuous intention to use pacs based on the expectation confirmation model in educational hospitals of s...

Counterfeits consumption has recently attracted considerable attention. This study examines factors affecting consumer purchase intention for counterfeit products. Specially, this study takes Vietnam, a developing country where consumer behavior is being affected by rising living standard, as a research object. Based on the Theory of Planned Behavior of Ajzen with the additional factor of perce...

This study attempts to analyze e-commerce adoption, proposing a global model that integrates the most relevant approaches in the literature. Gatignon and Robertson’s Adoption Model is taken as a reference framework because of its overall nature and its agreement with the main theories used to explain e-commerce acceptance. Thus, the model proposed to explain e-commerce adoption by consumers inc...

Buyers who work as employees are customers sales targets. This study aims to analyze the perceptions of E-Commerce Shopee. analysis becomes a reference in identifying level purchasing power on influence price, promotion and quality service. The data studied is purchase intention PT Caterpillar Indonesia Batam. uses quantitative descriptive method. sampling technique was purposive sampling, name...

Despite the popularity of online health services (OHSs) among patients in recent years, academic research on this phenomenon is limited. Drawing valence framework, authors proposed a model to explore both most important facilitators OHS use intention from perceived value perspective and inhibitors risk perspective. Data were collected 407 users through an survey. Results showed that include pri...

This study examines the impact of the factors generated from previous research on the repurchase intentions of Chinese web shopping customers based on their shopping experience via major web shopping sites. The specific factors were classified into three general factors which are Web System Quality, Product Quality, and Customer Relation Quality. A total 421 data sample was collected. When anal...

This paper aims to incorporate the diffusion of innovation theory and conformity theory to explain consumers’ green purchase intentions. To this end, a conceptual model has been proposed and subjected to empirical verification with the use of a survey method. Using a sample of Taiwanese consumers who had the actual purchase experience of green detergents, this study employed structural equation...

Instagram, a prominent social networking site, has become a popular online shopping platform among young people. In this study, we have attempted to understand what drives people to purchase in virtual stores on Instagram. Specifically, we built upon the integrative framework of trust and identified three groups of factors explaining consumer trust in Instagram stores: trustworthiness of Instag...