In a first survey of its type, we measure development and modification of consumer products by product users in a representative sample of 1,173 UK consumers aged 18 and over. We estimate this previously unmeasured type of innovation to be quite large: 6.1% of UK consumers – nearly 2.9 million individuals have engaged in consumer product innovation during the prior three years. In aggregate, co...

Innovation researchers recognize that the uncertainty with regard to the value-creating potential of product innovations increases with their technological novelty, and have argued that the usefulness and value of novel products are socially constructed. Despite this recognition, researchers have not explored how the outer form in which a technological innovation is embodied influences the proc...

Mobile computing growth has led to a world connecting people, devices, organisations and appliances. This world of ubiquitous computing is served through multiple digital products and services, which provide value to the user. The user is the central player in this digital landscape and the importance of identifying and understanding the user is significant to the creators of digital products a...

Contrary to our näıve understanding that ideas for innovation are generated by supply-side such as product developers, studies suggest that ideas can be generated by consumers, especially the group of users called ”early adopters” who behave differently from product developers in regard to product adoption and general knowledge. This research includes an experiment with consumers to test what i...

Service-dominant logic (SDL) provides a conceptual understanding of and widens the view on value creation in service innovation for product-centric companies. However, empirical research linking SDL and service innovation is still limited albeit expanding. This study provides insights beyond existing discussions on product and service dimensions using the theoretical lens of the value logic per...

In late years, the concept of open innovation receives attention from industry and academic. This concept means that firms utilize resources outside for their R&D beyond their boundaries. Behind this background is the fact that firms have more opportunities to utilize resources outside. Previous studies indicate that by utilizing resources outside, firms could make R&D process more efficient or...

The relevant competitors in regard to innovation might, but not necessarily do, correspond to the identified competitors on actual product markets. Hence, the conventional analysis of product markets, in order to assess the potential anticompetitive effects of mergers, is insufficient to capture innovation competition in its full extent. As a consequence, the aim of this article is to introduce...

This study explores how the mechanics of learning paves the way to engineering innovation. Theories related to learning in the new product/service innovation are reviewed from an organizational perspective, behavioral perspective, and engineering perspective. From this, an engineering team’s external interactions for knowledge brokering and internal composition for skill balance are examined fr...

Organizational innovation has been viewed as an essential weapon for organizations to compete in this competitive business environment. Particularly, Malaysia manufacturing firms strive to transform their business model from labor-intensive to knowledge-intensive, which aim to immerse themselves in higher value added activities such as, developing new products, processes, and services, to conti...

The industrial structure of many European countries is dominated by Small and Medium Enterprises (SMEs). Although SMEs consider the new product development process fundamental for success in the global market, the level of formalization of the innovation process is very low (Slywotzky [1]). The aim of this paper is to analyze in-depth a sample of SMEs located in a highly industrialized Italian ...