medication errors (mes) are among the most prevalent health errors threatening patients’ safety and are regarded as an index for determining patients’ well-being in hospitals. the purpose of this study was to explore the me reporting rate and causes of underreporting among the nursing students in the city of kerman. in this cross-sectional study, 90 nursing students in the seventh and eighth se...

introduction: discharge against medical advice (dama) can be an important indicator of patient dissatisfaction. this study examined the reasons for the dama in shafa hospital (kerman, iran). methods: this was a descriptive cross-sectional study within august 2010 to march 2011 on patients in this hospital. over 9295 inpatients were discharged, 483 had dama and were assigned 190 contacts and out...

introduction radiation protection is an important safety issue for radiographers and patients. the aim of this study was to assess the observance of radiation protection regulations in radiology departments of kermanshah university of medical sciences, kermanshah, iran. materials and methods in total, 48 radiographers and 8 radiography rooms were evaluated in three hospitals of kermanshah, iran...

this research is a descriptive study which had been performed in order of settlement of communication between the nurses with the confinded patients in the internal cardiac wards in the hospital affiliated to ministry of health and medical educations of tehran. this research has been done in twelve internal cardiac. wards of the hospital affiliated to the ministry of health and medical educatio...

this survey was performed on 45 oncology nurses in three hospitals, and cancer institute in tehran. the purpose of this study was investigating the stressors during the care of cancer patients and its importance from the oncology nurses’ view. data gathering tool was a questionnaire with 42 questions, according to research specific goals and had two parts. first part included demographic charac...

introductions: due to versatility and wide range of health care services, the social care insurance organizations can not afford undertaking all health care services for the insured. this is why additional services are taken over by private or commercial health care insurance companies. such services are known as complementary insurance. in this study , it was decided to investigate the satisfa...

intreduction hospitals as main health care prouders have always received great aftention. and in hospitals , special attention ust be paid to the admission unit and its management and organization. the unit plays important role in the evaluation of the hospital. methods and materials it is a descriptive study in which nine inpatients admission units and six outpatient admission units were exami...

background: standard cares in substance abuse treatment centers (satc) have an important role in treatment success achievement. patients’ views will provide valuable information to improve the performance of these centers. the purpose of current study was to determine patients’ comments on quality of addiction treatment at satcs. methods: this cross-sectional study was conducted in 2013. the st...

background: in today's competitive world, organizations' survival and success depends on satisfying customer needs and ex­pec­tations. this is particularly important in health care sector where quality of service and customer relations are the key suc­cess factors. the purpose of this research was to determine whether there was a relationship between patient satisfaction and loyalty to the serv...

background: if you want to start a long journey towards patient safety, you should create a good culture of patient safety among employees alongside structural interventions. the first step in doing so is the assessment of current culture in the organization using different tools. one of the most commonly used instruments of measuring patient safety culture is hospital survey of patient safety ...