although organizational learning is often known as a goal, in the view of many stakeholders, the final aim of many organizations is optimization of financial results such as productivity, and  innovation is among various factors which optimizes the organizations financial performance, however, as firms seek financial performance improvement, higher profit and minimum cost, it is necessary to un...

In this paper we aim to gain insight in the effects information systems have on organizational learning. A theoretical framework is proposed that may serve to explore the role of information systems in processes of organizational learning. Based on the sociology of knowledge [5], learning is conceived as the process of constructing and reconstructing organizational knowledge, which can be furth...

In competitive consumer markets, building and maintaining a good relationship with customers is essential to long-term business survival. Currently, firms are applying Customer Relationship Management (CRM) to facilitate the maintenance of this relationship. This investigation applies interview survey methods to explore the relationship between Business Process Reengineering (BPR), Organization...

a r t i c l e i n f o Literature examines the relationship between innovation and performance and asserts a positive relationship between organizational learning and both performance and innovation. However, few empirical studies analyze these relationships together. This article explores those relationships using SEM with data from 451 Spanish firms. The findings show that both variables — org...

Many authors have laid down a concept about organizational learning and the learning organization. Amongst them They contributed an explanation on how organizations learn and provided tools to transfer the theoretical concepts of organizational learning into practice. Regarding the present situation it seems, that organizational learning becomes even more important. This paper provides a comple...

This panel session brings together a diverse group of people to explore the concept of organizational memory. Closely related to organizational learning, organizational memory is the property of organizations that provides continuity and learning. Organizational memory is not just the aggregate of the memories of the organization's members-it is a social phenomenon. The panel session explores t...

E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learning systems and how these factors influence organizational benefits in the view of IS success model ...