Customers’ Loyalty is important to internet banking. Customers’ Loyalty is not only involved in the survival of internet banking,but also the revenue of intenet banking.This paper studies the factors influencing personal internet banking customers’ loyalty. The model of loyalty of internet banking is constructed on the basis of theoretical research and china’s reality. And the model is tested b...

Rising cyber-crimes have heightened existing concerns about e-banking security. However currently the use of biometric technology in the banking sector is not prevalent. We developed a biometric system

Current security model in Global System for Mobile Communications (GSM) predominantly use symmetric key cryptography. The rapid advancement of Internet technology facilitates online trading, banking, downloading, emailing using resource-constrained handheld devices such as personal digital assistants and cell phones. However, these applications require more security than the present GSM support...

There is no doubt the Internet is a wondrous creation. The entire world is rapidly becoming obsessed with it. With the advancement of technology, there was a long felt need to give recognition to the electronic means as an alternative to paper based banking. The internet has made banking and other business transactions a lot easier because money is easily transferred from bank to bank, employer...

The study focuses on the Innovative services provided by the banks as mobile banking, phone banking, card banking, internet banking and inter-branch banking. The study analyse the satisfaction level, usage period and user rate of account holders while using these innovative banking services. The study also focus on the inter relationship between the groups and with in the groups. The broad obje...

We used a survey design to compare three social cognitive models in their ability to explain intentions of precautionary online behaviour. The models were protection motivation theory (PMT), the reasoned action approach (RAA) and an integrated model comprising variables of these models. Data from 1,200 Dutch users of online banking were analysed with partial-leastsquares path-modelling. The two...

Internet banking is booming in Jordan and it is time for banks and customers to reap the benefits from such technology. Bank customers’ propensity to use internet banking is dependent on their attitudes towards such technology. This work validates an Arabic technology acceptance instrument through a rigorous process so that banks can better understand the factors that affect the customer’s inte...

Customers’ concerns about the potential risks in online transactions hinder the development of e-commerce. Researchers have devoted a lot of effort to looking for a way to alleviate the uncertainty pertaining to these risks. Online customer reviews designed to deliver information in addition to a manufacturer’s product description, have attracted researchers’ attention. In this study, we assume...

The progressions in information technology have changed the operational aspects of the banking sector significantly. Internet banking has been found to be an alternative channel for the traditional banking as it saves time, money and effort. The objective of this study is to identify the prominent factors that influence the public sector bank consumers in India to adopt internet banking service...

Six factors with 42 elements were identified to examine the influences of demographic variables and attitudes towards the acceptance of internet banking in Malaysia using a Likert scale questionnaire. Results revealed that all elements for each factor are significant, except for design factors; whilst convenience and securities were the most important attributes influencing the inclination to a...