Context Healthcare is a very labour-intensive process. The performance, individually and collectively, of a diverse array of healthcare workers has profound implications for the safety of care provided to patients and clients. It is worthwhile to consider how effectively we have used regulatory and policy levers over the past 10 years to assure optimally safe performance by the entire healthcar...

Abstract This study draws on Simons' levers of control model to explore how companies rely the balanced use diagnostic and interactive performance measurement systems (PMS) translate corporate social responsibility (CSR) into superior performance. Data were collected based a survey data set from 98 CFOs public listed in Iran. The theoretical was tested using partial least squares structural equ...

As insurers face tremendous pressure to improve their financial performance amid rough global economic weather, efficient risk selection and accurate pricing have become even more critical. However, most commercial insurers go about these processes in a haphazard, labor-intensive and nonstandardized manner. Underwriters spend an unjustifiable amount of time dealing with unclear workflows, lack ...

Platforming has become an important means of cost-sharing among industrial products. However, many firms face systemic downward pressure on commonality, with the result that many platforms realize less commonality than intended. Past research has hypothesized that divergence is the result of conflicting tensions between product customization / optimization and cost control. This article investi...