in future, the main cause of competitive advantage for companies is successful new product development. in recent 30 years, many researches have done about efficiency of npd process and many various models have been developed to systematize these processes. in the npd process, great amount of organizational knowledge will be created, stored, retrieved and used. therefore, many researchers presu...

Although it seems intuitive that Knowledge Management Systems (KMS) should have a positive impact on the management of knowledge, research has not focused on establishing empirical evidence of this relationship and the subsequent theoretical implications. The management of knowledge encompasses multiple organizational entities and an established KMS must support the knowledge work for each enti...

complicacy, variety and ever-increasing changes, assumed as outstandingly evident organizational environment features, impose a situation where inconsiderate attitude or carelessness could end in loss of competitiveness or even survival among rivals. today, organizations have come to the point that nothing, but knowledge and innovation could make them desirably successful in a competitive world...

This paper presents of a field-tested framework for improving knowledge-intensive business processes. This framework addresses a gap in the area of knowledge-based process improvement identified via a literature review. It also addresses weaknesses and shortcomings related to the knowledge aspects of business processes of established process improvement methodologies such as TQM and Six Sigma. ...

During the last years, knowledge management has become one of the most important points in the enterprise field. A lot of knowledge, explicit and implicit, is disseminated through the organisations. A way to make explicit all the knowledge is to capture business processes into models and to analyze them, trying to discover that knowledge. In our case, we have modelled a process of medical guide...

This paper focuses on knowledge work in a rehabilitation department at a hospital. We aim at examining the characteristics of this knowledge context and elaborate the conditions for knowledge creation and sharing. We argue that in spite of good intentions, participation in knowledge work is not freely given. New knowledge contexts must take into account how knowledge claims are made, by whom, a...

New information and communication technology, specifically computer networked systems, create both a demand and an opportunity for businesses to approach training and knowledge management from new perspectives. These new training perspectives are driven by the need for businesses to provide the right training quickly and efficiently and to support knowledge systems that are current, accessible,...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

the present paper deals with the role of played by knowledge management in organizations and its impact on their improved operations, including libraries. the km mission within an organization is to transform the tacit knowledge of employees into an important source for decision making as well as proactive documentation of explicit knowledge for achieving organizational goals. the closer man’s ...