this short literature review argues that the resource-based view (rbv) school of strategic management has recently become of increased interest to scholars of healthcare organizations. rbv links well to the broader interest in more effective knowledge mobilization (km) in healthcare. the paper outlines and discusses key concepts, texts and authors from the rbv tradition and gives recent example...

Service organizations need to consider regularly changing customer requirements in order to continuously adapt the design and control of their services. This enforces an integration of different customer information into a service process. However, the existing conceptual approaches do not provide adequate decision making capabilities to organize knowledge intensive processes by straightforward...

The success of knowledge-intensive organizations depends significantly on the degree of knowledge availability, knowledge transparency, knowledge structuring, and knowledge up-to-dateness. The research project DYONIPOS (DYnamic Ontology based Integrated Process OptimiSation) meets these challenges: DYONIPOS sets up a context sensitive, intelligent and agile assistant based on the development of...

Business leaders who enable learning whether through regular training needs assessments or externally sourced scientific advice to support product development efforts contribute to organizational effectiveness. While the drivers of learning capacity and their effects on the business are well documented in large firms, little is known about this issue in Asian small and medium-sized enterprises ...

Purpose – The paper seeks to analyze in depth the organizational requirements for the exploitation of human resource management towards increased organizational performance, and to provide a conceptual framework for the analysis of human resource management in learning organizations. Design/methodology/approach – The paper takes the form of an extensive literature review on human resource manag...

Globally Distributed Teams are being increasingly used by organizations to carry out knowledge intensive work and are often engaged in the development of modular products and services. While modularity is always treated as a given property of products and services, the findings of our qualitative research conducted in a GDT in charge of developing a new software product suggest that team member...