This paper presents an approach to locating an expert through the use of existing organizational information. This approach was realised through an Expert Finder framework developed by the authors. The framework enables the relationships of heterogeneous information sources to experts to be factored in to the modelling of an individuals’ expertise. The framework also provides an architecture th...

Based on Service-Dominant (S-D) Logic and related perspectives, which suggest that value is co-created through the integration of resources, this study proposes a model which considers two value co-creation sources: (1) firm resources, in the form of process Electronic-Service Quality (ESQ) and outcome ESQ, and (2) consumer resources, as represented by consumer expertise and its antecedents (i....

 Purpose: Strategic decision-making plays an important role in organizational functions and its effectiveness. As a result, the aim of this study was to identifying and analyzing the dimensions and components of strategic decision-making for the managers of education regions. Methodology: This study in terms of purpose was applied and in terms of implementation method was mixed (qualitative an...

A shortage of practical skills and relevant expertise is possibly the primary obstacle to social upliftment and sustainable development in Africa. The "omics" fields, especially genomics, are increasingly dependent on the effective interpretation of large and complex sets of data. Despite abundant natural resources and population sizes comparable with many first-world countries from which talen...

Students enter university with great diversity in the knowledge and skills underpinning their chosen field of study. Some come as complete novices, others have some experience and expertise in the knowledge domain. This can pose challenges for teachers and students in individual course units that aim to go beyond the establishment of foundational knowledge and skills, to the development of more...

one of the most important issues about nowadays organizations, especially which work on information technology is hidden in currency of human resources' knowledge and skills that their maintenance in organization has particular complexities. according to past researches, human resource turnover is influenced by several individual, organizational and environmental factors. one of the most i...