introduction: many organizations, especially, service organizations, relative to their goals and mission, have a special view towards quality phenomena and its management and are turning to approaches such as tqm to help manage their business. this study examined the tqm indicators gap in isfahan khorshid hospital. as fuzzy set theory is better than the logical theory for estimating the linguis...

introduction: knowledge serves as the most essential career point and is more important than facilities and equipments. since many companies are destined to vanish unless they are innovative, the ability to learn, change and adapt seems to be vital. therefore, this study evaluated the performance of hashemi nejad hospital in 2007 based on the measurement, analysis, and knowledge management cate...

Healthcare organisations are increasingly recognising the need to improve building performance in order health care delivery, profits, and reduce penalties. Hospital maintenance under constant pressure plan work due a shortage of funds on account huge catalogues defects hospital buildings. While investments increasing, requirement increase user satisfaction is also increasing. The nature faults...