Analytics, moreover, can help predict an individual’s future healthcare needs, which can be valuable for both the payer and provider. Healthcare organizations must, therefore, begin to set up internal systems that gather disparate data in one place. This includes both structured and unstructured data; for example, EHR provides structured data of a patient’s history of health conditions and pres...

We apply Reason’s GEMS typology to study privacy breach incidents in healthcare organizations. An interpretive analysis of transcripts of interviews with privacy officers of healthcare organizations in the U.S. Midwest helps discern the underlying causes of human error and develop a framework for error management. The study finds that organizational factors causing human error constitute a grea...

a s health systems prepare for healthcare reform, they are focusing significant resources on developing accountable care organizations and medical homes and on preparing for bundled payments and population-based reimbursement. However, current economic trends combined with an analysis of the impact of key healthcare reform initiatives will require health systems to take significant cost out of ...

‘whistleblowing’ has come to increased prominence in many health systems as a means of identifying and addressing quality and safety issues. but whistleblowing – and the reactions to it – have many complex and ambiguous aspects that need to be considered as part of the broader (organisational) cultural dynamics of healthcare institutions.

Background: Business process management systems (BPM) can automate all processes in an organization. These systems provide the possibility of identifying, modeling, deploying, implementing, function managing, integrating with other information systems, monitoring and improving an organization's business processes in a standard form. As far as the authors know, no related resear...

Four national healthcare organizations - Accreditation Canada, the Canadian Institute for Health Information, the Canadian Patient Safety Institute and the Institute for Safe Medication Practices Canada - recently collaborated to better understand and share comprehensive information about medication reconciliation in Canada. This article summarizes the key findings of their joint report titled ...

As an innovative form of healthcare delivery, telemedicine involves technology and process changes that will profoundly affect the organizations into which it is introduced. However, few comprehensive studies have been conducted to determine the impact on organizations that implement such a healthcare delivery process. This paper examines some of the issues that will be studied during Project A...