7:30 – 8 am Registration and Breakfast 8 – 8:15 am Welcome Anna Noonan, Vice President, Jeffords Institute for Quality 8:15 – 8:30 am Opening Remarks Eileen Whalen, RN, MS, President and COO, UVM Medical Center 8:30 – 9:30 am Patientand Family-Centered Care: Partnerships for Quality and Safety Beverley H. Johnson, President and CEO of the Institute for Patientand Family Centered Care Sherry B. ...