In this article, I explore how family members of a person with early-onset dementia in the Netherlands attempt to achieve empathetic understanding from significant others, and the barriers they encounter in the process. Based on qualitative interviews, I show that the type of relationship shapes the choices people have to communicate their suffering and their expectations regarding the reaction...

Background: Treatment of drug addicts is one of the main strategies of drug control in Iran. Client satisfaction strongly influences the success of any treatment program. This study aimed to explore the difference between customer expectations and perceptions in drug addiction treatment centers of Kerman, Iran, using SERVQUAL model. Methods: Using a cross-sectional design 260 clients referring ...

While expectations are well-known drivers of electronic health record (EHR) adoption, the more elusive. On basis interviews with general practitioners (GPs), we investigate how early implementation process drives their an EHR that is being implemented in Norway. The GPs’ prospective driven by (a) satisfying experiences current system, (b) transfer others’ EHR, (c) a sense alignment, or lack the...

Introduction: The aim of this study was to recognize and investigate the expectations of patients and their parents from orthodontic treatment in order to increase the satisfaction from treatment outcome and enhance the patients’ cooperation in Babol in 2017. Materials & Methods: Totally, 200 people (100 patients aged 12-18 with one of their parents) who were attending for their first or...

in recent years,internet-based banking services have become the focus of competition in iran’s banking system. in this respect, internet banking users’ identification and segmentation leads to better understanding of users’ needs and expectations and planning to meet them. this in turn will result in improving the image of the bank and obtaining competitive advantage. in this research, seven ba...

Available online 8 June 2011 Confident leaders are seen as competent and capable by others. However, excessive amounts of confidence may be detrimental to a leader's performance. The purpose of the current study was to identify indicators of overconfidence and examine the influence that overconfidence has on certain kinds of leader performance. Results indicated two elements of overconfidence: ...