A laboratory experiment was conducted to test the impact of communication medium (computermediated versus face-to-face) on the performance of three-person groups with an integrative negotiation task. Negotiation process variables this study investigated were: conflict management behavior, judgment accuracy and negotiation time. Negotiation outcome variables considered were joint profit and sati...

Negotiation is a process in which two or more parties with different criteria, constraints, and preferences, jointly reach an agreement on the terms of a transaction. Many current automated negotiation systems support one-to-one negotiation. One-to-many negotiation has been mostly automated using various kinds of auction mechanisms, which have a number of limitations such as the lack of the abi...

This paper surveys and analyzes the state of the art of agent-mediated electronic commerce (e-commerce), concentrating particularly on the business-to-consumer (B2C) and business-to-business (B2B) aspects. From the consumer buying behavior perspective, agents are being used in the following activities: need identification, product brokering, buyer coalition formation, merchant brokering, and ne...

Multi agent system (MAS) model has been extensively used in the different tasks of E-Commerce such as customer relation management (CRM), negotiation and brokering. The objective of this paper is to evaluate a seller agent’s various cognitive parameters like capability, trust, and desire. After selecting a best seller agent from ordering queue, it applies negotiation strategies to find the most...

In a combined negotiation in e-commerce, the user is interested in many goods or services and consequently engages in many negotiations at the same time. The negotiations are independent of each other, whereas the goods or services are typically interdependent. Using currently available negotiation technology, the user conducts each negotiation separately, and has the burden of coordinating and...

In settings such as electronic markets where trading partners have conflicting interests and a desire to cooperate, mobile agent mediated negotiation have become very popular. However, agent-based negotiation in electronic commerce involves the exchange of critical and sensitive data that must be highly safeguarded. Therefore, in order to give benefits of quick and safe trading to the trading p...

The research presented in this paper proposes an innovative agent-based approach for planning and “no-negotiation” approach in catalogue based emarketplace. In e-marketplace, production planning tools allow creating a link between commercialization and production activities providing a better service for the customer and for the supplier. On the other hand, negotiation tools allow making transa...

Negotiation is a central process in an agent society where autonomous agents have to cooperate in order to resolve conflicting interests and yet compete to divide limited resources. A direct dialogical exchange of information between agents usually leads to competitive forms of negotiation where the most powerful agents win. Alternatively, an intelligent mediated interaction may better achieve ...