Purpose: After sales service includes a wide range of services and provides the basis for long and easy use of the product. The present study was conducted with the aim of designing after sales service curriculum pattern of automobile industry in Iran. Methodology: This was a mixed exploratory study (qualitative and quantitative). The research population in both qualitative and quantitative pa...

This paper proposes a simple quantitative measure of sales effectiveness for various sales entities (sales territories, sales regional offices, or the whole sales force), that is easy to compute and explain to sales force members. This measure takes into account the conditions prevailing in the different sales entities (such as differing market potentials, sales penetration, competition levels,...

Hurricane Katrina accomplished what no law enforcement initiative could ever achieve: It completely eradicated the New Orleans drug market. However, Katrina did little to eliminate the demand for drugs. This article documents the process of the drug market reconstitution that occurred 2005-2008 based on in-depth interviews and focus groups with predominately low-income drug users and sellers. B...

The patient denied fever, night sweats, productive cough, hemoptysis, wheezing, orthopnea, cyanosis, rhinorrhea, sinusitis, travel outside of her home state (Illinois), exposure to tuberculosis, exposure to birds, and injection drug use. She was allergic to milk but had no other allergies. She was a college student, lived alone, worked in sales, and smoked 10 to 12 cigarettes per day for 2 year...

Last fall, Arizona's medical board found general surgeon Darryl J. Mohr guilty of "unprofessional conduct" for approving online orders for Viagra and other drugs without examining or having direct contact with the buyers. In addition to ending Mohr's thriving online practice, the case reveals a growing gap between Internet and traditional medicine, and the inadequacy of current methods for moni...

Vol. 37 No. 5 • May 2012 • P&T® 261 mivacurium following a sales visit by a pharmaceutical representative. The carton of mivacurium was delivered to the pharmacy and was placed in stock next to metronidazole. Both products were packaged in foil overwraps. Before the error occurred, metronidazole had been the only foil-wrapped, premixed solution in the pharmacy; miva curium was not on the formul...

The pharmaceutical industry is experiencing comeback sales growth due in large part to the industry's R&D efforts that center on biologics drug development. To facilitate that effort, tools are being developed for more effective biologic drug development. At the forefront of this effort is epitope characterization, in particular epitope binning, primarily due to the role an epitope plays in dru...

Introduction Telephone triage is a relatively new data source available to biosurveillance systems.1-2 Because early detection and warning is a high priority, many biosurveillance systems have begun to collect and analyze data from non-traditional sources [absenteeism records, overthe-counter drug sales, electronic laboratory reporting, internet searches (e.g. Google Flu Trends) and TT]. These ...

The Division of Drug Marketing, Advertising, and Communications (DDMAC) of the U.S. Food and Drug Administration (FDA) has reviewed a professional sales aid (AT39696) for Strattera (atomoxetine HCl) (Strattera) submitted by Eli Lilly and Company (Eli Lilly) under cover of Form FDA 2253. This piece is false or misleading because it broadens the indication for and overstates the efficacy of Strat...

OBJECTIVE To examine the impact of a government income management program on store sales. DESIGN AND SETTING An interrupted time series analysis of sales data in 10 stores in 10 remote Northern Territory communities during 1 October 2006 to 30 September 2009, which included an 18-month period before income management; a 4-6-month period after the introduction of income management; a 3-month p...