Emotional Intelligence (EI) competencies have been shown to predict effectiveness in leaders and managers in many countries around the world. Many of these studies use qualitative methods that are sensitive to cultural differences in style, such as critical incident interviews, but many also use questionnaire-based measures. Once respondent measures are used, issues of cultural compatibility an...

The purpose of this chapter is to address the extent to which quality management is “culture-specific.” The chapter presents the results of a survey administered across 21 countries that seeks to examine quality priorities and practices by adopting the Global Leadership and Organizational Behaviour Effectiveness (GLOBE) framework (House et al., 2004). Drawing on previous research (Vecchi & Bren...

Global concerns for environmental quality have resulted in a proliferation of fertilizer and pesticide regulations that restrict golf course management programs. The objective of this project was to investigate the long-term effects of conventional and alternative cultural and pest management programs, designed to reduce reliance on chemical pesticides, on the quality and performance of golf pu...

In recent years, marine cultural tourism, an emerging tourism mode, has become more and more popular among tourists, and demonstrates broad market prospects. However, Chinese marine cultural tourism is still in the development and growth stage, and the level of customer satisfaction is uneven. The improvement of the customer satisfaction level is conducive to meeting customers’ demands in marin...

background: quality management is one of the most effective strategies for improving the health systems performance in developed and developing countries. the main goal of this study was identifying the most important aspects of quality management and preparing an appropriate model for health system. method: this research was a comparative study on quality management models in the health system...

Article history: Received 17 November 2010 Received in revised form 3 August 2011 Accepted 6 August 2011 Available online 6 September 2011 Little research has examined how international firms' operations strategies affect dynamic capability creation or how cultural distance affects operations management. This study addresses these gaps by bridging the work on dynamic capabilities, two operation...

This work-in-progress examines culture’s consequences on routine knowledge sharing behavior. It employs two complementary cross-cultural theories to develop an integrative model of culture and habitual system use in the context of knowledge management. More specifically, using the Theory of Basic Human Values and the Theory of IT-Culture Conflict, we posit that such cultural values as an emphas...

Pakistan as culturally diverse country possesses wide range of cultural factors. These cultural factors affect the living style, traditions, values and norms as well as the education. As e-learning is global mode of education so learners from different backgrounds enrolled in learning management system. Diversity of culture and learning styles should keep under considerations while designing el...

This study was motivated by the view that cultural differences should be taken into account in the management of Korean and foreign workers on construction sites. We identify motivation factors that are influenced by the cultural differences of the laborers, and their effects on productivity. Based on the results of a preliminary survey of field technicians with at least 15 years of work experi...