Most offshore IS outsourcing projects were failed. Communication and coordination problems caused by cultural differences between clients and vendors are important reasons. The theory of boundary spanning capability provides a new theoretical perspective for research of coordination and communication mechanisms between clients and vendors. In this paper, we chose three vendors focused on softwa...

This research studies microblogging as word-of-mouth communication from a cross-cultural perspective. It compares microblogging contents on Twitter in the US and Weibo in China. After coding microblogs on four smart-phone brands in a month period for their content categories, the author computed the relation between the proportional occurrence of each category and Hofstede’s cultural dimensions...

The intent of this research is to study the interacting effect of culture and task nature on the adoption of communication media tools. The objectives are to suggest a comprehensive approach to the study of business communication media adoption with the consideration of cultural and task nature impact and to identify the best match of cultural characteristics and task nature with media choices ...

We study how differences between organizational subcultures influence the effectiveness of the Enterprise Architecture (EA) function for steering the enterprise. In this paper, we contribute findings from a case study in a governmental organization. We derive seven propositions concerning the relation between cultural differences and EA effectiveness. For one, we suggest that cultural differenc...

BACKGROUND It is important for physicians to recognize and address potential cross-cultural communication barriers with their patients. Several studies have demonstrated the importance of trained medical interpreters for ensuring effective patient-provider communication. Medical interpreters also represent an untapped source of insight into common communication problems. Such insights can contr...

The present study examined email communication practices of two groups of students in Iran and the United States to uncover the probable differences between Iranian and American email communication norms. The study also aimed at investigating how power distance in academic centers influences students’ choices of communication strategies in email writing. The use of two politeness strategies nam...

This study aims to explore the variables in perceptions of (im)politeness in an intercultural apology, focusing on discussion of the cultural and gender differences. Through the study’s instrument, a conversation between an Australian and a Taiwanese Chinese speaker, the study suggests that there are indeed some differences in perceptions of (im)politeness across d...

The purpose of this study was to determine the constitution of the development model for cultural centers studied in Mazandaran Province. The basic elements of the eight developmental patterns for youth cultural centers in Mazandaran province which include religion, employment, national education, research, health, technology and communication show that the fundamental components of eight devel...

Culture shapes interpersonal communication. However, little is known about how culture interacts with computer-mediated communication (CMC) tools in a business context. We present a large-scale empirical study of cultural differences in social interactions through CMC tools by using data from a global company. Our dataset includes 9,000 volunteer users and more than 20 million records of their ...