BACKGROUND The EUprimecare project-team assessed the perception of primary health care (PHC) professionals and patients on quality of organization of PHC systems in the participating countries: Estonia, Finland, Germany, Hungary, Italy, Lithuania and Spain. This article presents the aggregated opinions, expectations and priorities of patients and professionals along some main dimensions of qual...

Community mental health work strives for person-centeredness, resourceand recovery-orientation [1]. Personcentered recovery-oriented care in the community needs well functioning communication and collaboration between mental health workers of different backgrounds with users of services and their families and friends. During the last years in mental health—as in other medical fields—patients ha...

Managing patient access to care in health delivery organizations is instrumental shaping experiences. We convened an inclusive stakeholder panel, informed by evidence, understand the dimensions and establish definitions of management. The literature varies definitions, but temporal measure “time third next available appointment” was consistently used as indicator access. Panel deliberations hig...