R ealization that online communities result in "stickier" E-business relationships is spurring new developments in related collaborative technology platforms. Recent developments in WWW-based collaborative technologies are being heralded as the enablers of the knowledge based E-business enterprises. Research and practice on collaborative technologies for enabling these E-business models can ben...

The face of customer relationship management has shifted as business partners on both sides of the relationship deploy technology to better manage relationships, streamline business processes and achieve integration. The phenomenon of captive buyer and supplier relationships grounded in substantial unilateral monetary and organizational investments in achieving business objectives contrast with...

Purpose: Firms face the challenge of working with other firms in their business network so as to increase the value of products and services offered to end customers and consumers. This often requires managers to investing in developing strong and effective business-tobusiness relationships. While an extensive literature examines the different dimensions of successful business-to-business relat...

The purpose of the paper is to describe the impediments to information technology (IT) adoption and possible solutions in the context of business relationships by drawing on case studies conducted in both Australia and Finland in the heavy manufacturing sector. Across various industry sectors managers have adopted different types of IT tools to coordinate their relationships with their counterp...

The core question that supports this paper aims to identify the role of trust bonds in a subcontracting/cooperation network. The empirical research relies on a case study of an industrial network, developed in the north of Portugal (Águeda and nearby), within the bicycles’ subsector, covering about 25 enterprises. We identified patterns of relationships amongst the subcontracting and subcontrac...

Current enterprise systems rely heavily on the modelling and enactment of business processes. One of the key criteria for a business process is to represent not just the behaviours of the participants but also how the contractual relationships among them evolve over the course of an interaction. In this paper we provide a framework in which one can define policies/ business rules using deontic ...

Current enterprise systems rely heavily on the modelling and enactment of business processes. One of the key criteria for a business process is to represent not just the behaviours of the participants but also how the contractual relationships among them evolve over the course of an interaction. In this paper we provide a framework in which one can define policies/ business rules using deontic ...

during the past decade, the world economic forum has published its annual reports in which the global competitiveness index is included. this paper aims to investigate the key factors for achieving an innovation-driven economy. in this paper, we used partial canonical correlation analysis (pcca) to examine the relationships between key pillars in “efficiency enhancers” and “business sophisticat...