Much of the evaluative research on groupware in organisations so far has been preoccupied with the role of groupware as a new interaction media to replace or extend face-to-face communication in groups. It has focused on gains and losses from a group interaction point of view, typically disregarding the impact of other functions such as group access, and contribution to information concerning t...

In this work, we present a conceptual framework for deriving executable business process models from high-level, graphical business process models based on the paradigm of Service-Oriented Architectures and Semantic Web technology. We hereby envision a direct, but implicit link from a business analyst’s view on a process model to its execution driven by an IT system. This linkage enables the de...

The field of Semantic Business Process Management (SBPM) has refuelled interest in using ontologies for the representation of the static and dynamic aspects of an enterprise and value chains. Putting the SBPM vision into practice, however, requires a consistent and operational network of ontologies reflecting the various spheres of enterprise structures and operations. Consistent means that the...

The implementation of smart metering has an impact on the energy business processes and the corresponding enterprise IT architecture. The utilization level of the new meter assets and system support sets the amount of new services and internal efficiency that can be provide by the investment. Optimizations in terms of streamlined business processes, reduced costs, increased profit, lower end-us...

Process discovery techniques make it possible to automatically derive process models from event data. However, often one is not only interested in discovering the control-flow but also in answering questions like “What do the cases that are late have in common?”, “What characterizes the workers that skip this check activity?”, and “Do people work faster if they have more work?”, etc. Such quest...

Abstract Purpose of this paper: This paper presents an analysis toward understanding the business value components that a health care organization can drive by adopting RFID technology into its system. This researcher proposes a framework for evaluating the business value of RFID technology. To do so, emphasis is put on delivering business value through refining business processes and expandin...

In this paper we present a semantic approach to Business Process (BP) Management. The proposal is based on a synergic use of an ontological framework (OPAL), to capture the semantics of a business scenario, and a business process modelling framework (BPAL), to represent the underlying application logic. Both frameworks are grounded in a logic-based formalism (Logic Programming) and therefore it...

| C h a p t e r 3 | P a g e Abstract System response times influence the satisfaction of users interacting with a system. Research shows that increasing response times lead to increasing dissatisfaction or complete refusal of using the system. System analyses show that enforcing access control requirements significantly influence the system's performance experienced by end users. With increasin...

A core challenge in Business Process Management is the continuous, bi-directional translation between (1) a business requirements view on the process space of an enterprise and (2) the actual process space of this enterprise, constituted by the multiplicity of IT systems, resources, and human labor. Semantic Business Process Management (SBPM) [HeLD'05] is a novel approach of increasing the leve...

Business processes are the backbone of organisations used to automate and increase the efficiency and effectiveness of their services and products. The rapid growth of the Internet and other Web based technologies has sparked competition between organisations in attempting to provide a faster, cheaper and smarter environment for customers. In response to these requirements, organisations are ex...