The medical profession always has been viewed as more than a business. Patients often view their physician as a counselor or friend, in whom they entrust their health and to whom they often reveal the most private matters. As with other relationships involving trust (e.g., attorney-client and priest-penitent), the law even recognizes a special privilege for communications between doctors and pa...

This paper aims to identify best practices for performing business and systems analysis in projects that are required to comply with Enterprise Architecture. We apply two qualitative research methods to study real-life projects conforming to architecture at Statistics Netherlands. First, a Canonical Action Research approach is applied to participate in two business process redesign projects. Se...

Prior research has reported different knowledge management processes, considering each universally applicable. This article proposes that context influences company knowledge sharing policies and practices and their effectiveness. Through a literature review, a model of intraorganizational knowledge sharing is proposed. Within this model, three organizational antecedents of knowledge sharing po...

Background: Business Process Modelling (BPM) is one of the most important phases of information system design. Business Process (BP) meta-models allow capturing informational and behavioural aspects of business processes. Unfortunately, standard BP meta-modelling approaches focus just on process description, providing different BP models. It is not possible to compare and identify related daily...

Recently, the use of web 2.0 tools has increased in companies and public administration organisations. This phenomenon, known as "Enterprise 2.0", has, de facto, modified common organisational and operative practices. This has led “knowledge workers” to change their working practices through the use of Web 2.0 communication tools. Unfortunately, these tools have not been integrated with existin...

The complex relationships between organizational practices have been the focus of information technology business value (ITBV) research in recent years. There appears to be a discernible trend toward a more nuanced view in which the effects of information technology (IT), various organizational practices and their relationships are systematically investigated. There is also emerging evidence of...

the business of the British Medical 13ureau is divided unider the following heads:1. TRANSFER OF PRACTICES, PARTNERSHIPS, ETC. 2. PROVISION OF RELIABLE ASSISTANTS AND LOCUMS TENENS. :3. ACCOUNTANCY: Investigation of Practices; Income Tax; Auditing Books and Accounts, etc. 4. FINANCE: Financial assistance arranged for the purchase of Practices and Partnership shares. rhe head office of the Burea...

Enterprise Resource Planning (ERP) systems implementations undertaken all over the world have resulted and continue to result in significant organizational change. Organizations adopt ERP systems to benefit from the underpinning (allegedly) best practices, the suppliers’ or sometimes consultants’ “recipes” for conducting successful business. Such practices are said to lead to considerable impro...

has been high on the agenda of organisations. Many projects regarding IT governance have been initiated in various companies and government institutions, to achieve better alignment between IT and the organisation and to obtain the necessary involvement of senior business management in the value creation from IT-enabled investments. Prior research has demonstrated a relationship between IT gove...