1 . The foundation of a value-added HRfunction is a business strategy that relies on people as a source of competitive advantage and a management culture that embraces that belief,• 2 . A value-added HR function will be characterized by operational excellence, a focus on client service for individual employees and managers, and delivery of these services at the lowest possible cost; and 3 . A v...

The paper provides an overview of existing research related to the impact of IT quality on an organization's business excellence, as well as an analysis of the current IT status in a higher education institution in the Republic of Croatia. The article also describes methods of self-evaluating IT maturity levels within an organization and shows how the COBIT methodological framework can be used ...

The purpose of this article is to provide a comprehensive understanding of the business issues surrounding provision of dedicated cardiovascular computed tomographic imaging. Some of the challenges include high up-front costs, current low utilization relative to scanner capability, and inadequate payments. Cardiovascular computed tomographic imaging is a valuable clinical modality that should b...

The Business Process Execution Language for Web service is already used by business process developers to describe a composite web service. The validity of the BPEL4WS process is an important property to effect quality of the web service and reputation of enterprises. We proposed a formal model to specify BPEL4WS with Petri nets, and our model can verify deadlock, bounded multi-instances, and r...

Indian manufacturing firms operating in rapidly changing and highly competitive market, over the last few decades, have embraced organization-wide transformation to achieve cultural and operational excellence. In recent years, numerous approaches have been proposed to improve business and manufacturing performance. Lean practices in particular, Total Productive Management (TPM) and Total Qualit...

To succeed in the global marketplace, companies must reposition themselves to tap the sources of sustainable growth. After failing to connect information technology investments with business performance, successful senior managers today know that ‘effective use of information’ does not equal merely a new IT solution. Instead, business performance can only be improved with an excellence at using...

Many books and articles have been written about the importance of business process management. However, in practice, improving business processes remains challenging. Therefore, business process maturity models (BPMMs) have been developed to assist organizations in their search for business process excellence (e.g. CMMI or OMG-BPMM). However, given their importance, a BPMM proliferation exists ...

this paper reports a survey and case study research outcomes on the application of data envelopment analysis (dea) to the ranking method of european foundation for quality management (efqm) business excellence model in iran’s automotive industry and improving benchmarking process after assessment. following the global trend, the iranian industry leaders have introduced the efqm practice to thei...