Sukriti is part of the Tata Consultancy Services (TCS) HiTech Center of Excellence, leading the IoT and Machine-to-Machine (M2M) initiatives and solutions for the high tech industry. She has over 20 years of industry experience in the design, development and validation of embedded systems, applied to a variety of domains including industrial automation, consumer electronics, automotive electron...

It is difficult for the firm investing in information technology (IT) to appropriate a1 of the benefits from its investment for itselfit is very easy to imitate innovations in IT. Airlines have installed computerized reservations systems (CRSs) in travel agencies in order to appropriate the returns from their investments in information technology. The airlines expected to obtain a number of ben...

This paper examines the relationship between transportation quality, customer satisfaction and profitability. Specifically, this study simultaneous asynchronous effect of quality services on financial performance then performs same examination in relation to performance. The partial least squares approach structural equation modelling is used examine longitudinal data from 1995 2018 US airline ...

The productivity of the airline industry has increased over time after the deregulation. Longer flights, higher aircraft utilization rates, along with more fuel efficient aircraft, and operational plans designed to economize fuel are major reasons to expect better productivity performance in the airline industry. This achievement cannot be realized unless technological changes in the aircraft m...

Motivated by observations in the Norwegian airline industry in the late 90s, we develop a semicollusive model with collusion on gross prices and competition on contracts for large customers (corporate contracts). The theoretical predictions are tested on detailed data on gross prices, large customer prices and quantities in the Norwegian airline industry in the period 1998-2001. We control for ...

The last few years have seen two key trends maturing in the industry: IoT and Big Data. These trends build on more than a decade of research in both academia and industry. As the cost of instrumentation and microprocessor chips has declined, it is now possible to monitor the environment on a widening scale. The cost decline is matched by cloud computing (exposed as web services) that provides i...

This paper proposes a maintenance platform for business vehicles which detects failure sign using IoT data on the move, orders to create repair parts by 3D printers and to deliver them to the destination. Recently, IoT and 3D printer technologies have been progressed and application cases to manufacturing and maintenance have been increased. Especially in air flight industry, various sensing da...

Information Centric Networking (ICN) is a new networking paradigm that treats content as the first class entity. It provides content to users without regards to the current location or source of the content. The publish/subscribe (pub/sub) systems have gained popularity in Internet. Pub/sub systems dismisses the need for users to request every content of their interest. Instead, the content is ...