The definition of hesitant interval-valued intuitionistic fuzzy sets (HIVIFSs) is developed based on interval-valued intuitionistic fuzzy sets (IVIFSs) and hesitant fuzzy sets (HFSs). Then, some operations on HIVIFSs are introduced in detail, and their properties are further discussed. In addition, some hesitant interval-valued intuitionistic fuzzy number aggregation operators based on t-conorm...

This paper proposes a data envelopment analysis (DEA) approach to measurement and benchmarking of service quality. Dealing with measurement of overall service quality of multiple units with SERVPERF as multiple-criteria decision-making (MCDM), the proposed approach utilizes DEA, in particular, the pure output model without inputs. The five dimensions of SERVPERF are considered as outputs of the...

Spatial decision making is a fundamental function of contemporary Geographic Information Systems (GIS). One of the most fertile GIS development areas is integrating multiple criteria decision models (MCDM) into GIS querying mechanisms. The classic approach for this integration has been to use Boolean techniques of MCDM with crisp representations of spatial objects (features) to produce static m...

The disparity in consumer and organization preferences of information channels is a major concern. Further, making decisions in the presence of a wide range of conflicting criteria through the use of a multiple criteria decision-making (MCDM) approach has gained increased prominence in recent years and research in this area has become an important consideration for business operations that invo...

This paper presents a multi-criteria decision making (MCDM) model for evaluating an Information and Communication Technology (ICT) network system in health care .The competing goals existing in Health Institutions need a special treatment, thus the MCDM approach is essential for identifying ICT network quality of service (QoS) requirements and implications. A pilot study based on user perceptio...

Seismic retrofitting of under-designed structures is a consolidated approach to risk management. Several options are available for the achievement of the vulnerability reduction goals, each of those having peculiar performances in respect of different technical and non-structural criteria. Selection of the best solution is a non-trivial task, because criteria may conflict each other. MultiCrite...

Color Calibration Device is a key component for the performance of Medical Display Monitor (MDM). MDMs have been extensively used in hospitals in the past decades. The technological requirements of MDMs are higher than those of general purpose display monitors, but the gross profit margins of MDMS are larger as well. The purpose of this research is to build a hybrid multiple criteria decision m...

The evaluation and selection of recommender systems is a difficult decision making process. This difficulty is partially due to the large diversity of published evaluation criteria in addition to lack of standardized methods of evaluation. As such, a systematic methodology is needed that explicitly considers multiple, possibly conflicting metrics and assists decision makers to evaluate and find...

A simplified neutrosophic uncertain linguistic set that integrates quantitative and qualitative evaluation can serve as an extension of both an uncertain linguistic variable and a simplified neutrosophic set. It can describe the real preferences of decision-makers and reflect their uncertainty, incompleteness and inconsistency. This paper focuses on multi-criteria decision-making (MCDM) problem...

In this paper, a new outranking approach for multi-criteria decision-making (MCDM) problems is developed in the context of a simplified neutrosophic environment, where the truth-membership degree, indeterminacy-membership degree and falsity-membership degree for each element are singleton subsets in [0,1]. Firstly, the novel operations of simplified neutrosophic sets (SNSs) and relational prope...