the importance and various applications of information technology have made fundamental changes in all organizations. the aim of the present study was to identify and prioritize the obstacles to the application of information technology in sport and youth offices using fuzzy topsis technique. the study had an application purpose and used a descriptive-survey methodology and data were collected ...

process management (pm) is a structured, systematic approach that is adopted by firms in order to analyze, improve and control their processes. this paper has been focused on identifying and testing the effective critical success factors (csfs) in the preparation and successful implementation of process management. according that in this study by reviewing the literature and studying various re...