studies show that private sector organizations in many developed countries utilize business process reengineering (bpr). management theories indicate that bpr has spilled over to these countries' public organizations as well. while defining bpr and its methodology, this article focuses on characteristic features of state-owned organizations and on how these features impact the implementati...

Implementation of a business intelligence (BI) system requires considerable resources. Although, the BI market appears vibrant and the importance of BI is widely accepted, few studies have investigated the Critical Success Factors (CSF) that affects its successful implementation. There is an imperative for a CSF approach to enable BI stakeholders to focus on the key issues that lead to successf...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...