The activity of service companies is more complex today than before the use of Information and Communication Technology (ICT) became widespread in business. Fewerservice companies can be found on the market based solely on physical customer interaction; however, they have beenreplaced with standardized and automated services. This structural change can be observedparticularly among Knowledge In...

The role of Small and Medium Enterprises (SMEs) is very important in economic growth, employment generation and poverty alleviation. Annual time series data has been used to examine the impact of SMEs on poverty in Pakistan for the period between 1972 and 2007. Log-linear autoregressive model has been estimated by Ordinary Least Squares (OLS) method using one year previous value of HCR as expla...

Clusters of small and medium enterprises have been very successful in promoting the growth of MSMEs (Micro, Small, and Medium Enterprise) all over the world. The success of these clusters is largely due to the individual small firms of the cluster closely collaborating and sharing resources. Sharing is the theme of our paper, where we focus on understanding how productivity and efficiency of an...

Abstract This article establishes a quantitative and qualitative model of small medium-sized enterprises (SME) publisher ‘Tiers’, in order to enable researchers cultural policy makers have more granular understanding the impact size. Through an aggregated set case studies deriving from UK, also develops how build support for publishing based on size, sustainability company life cycle. What Tier...

This is one of three Issue Briefing Notes produced by a partnership of six sustainable development-oriented non-governmental organizations, including three international organizations and three organizations based in developing countries. The Issue Briefing Notes present a general overview of three issues that deserve particular attention in discussions on the possible development by the Intern...

This paper investigates the role of Enterprise Resource Planning (ERP) systems in the context of small and medium size enterprises (SMEs). The paper reports on research findings from a case study that has been conducted in 14 SMEs, operating in steel manufacturing and woodworking. By dividing the enterprises into three different groups; medium-sized, small, and micro enterprises, this study pro...

IT performance measurement is often associated by chief executive officers with IT cost cutting although IT protects business processes from increasing IT costs. IT cost cutting only endangers the company’s efficiency. This opinion discriminates those who do IT performance measurement in companies as a bean-counter. The present paper describes an integrated reference model for IT performance me...

In this paper we explain our project of establishing a barometer to capture the actual state of digital leadership in small and medium enterprises (SME) in Switzerland. Drawing on leadership and digitalization literature, we define an ontological frame of leadership that is adequate to consider the social characteristics of digitalization (e.g., enhanced team cooperation). Subsequently, four ce...

More than 98 per cent of all European companies are small or medium-sized enterprises (SMEs). Even though their structural characteristics are well known, neither academia nor politics have paid much attention to SMEs’ experiences in using RFID technology. Consequently, SMEs that deal with an implementation have so far only few guidelines regarding specific opportunities and risks. We try to fi...

Interorganizational collaboration among Small and Medium Sized Enterprises (SMEs) is a phenomenon surrounded with both ambiguity and cumbersome managerial difficulties. Despite this, the SME constitutes the primus motor of the European economy, and the organizational practice of Interorganizational collaboration is considered more and more a necessity for companies today. With the SMEs competit...