Based on survey data, this paper builds decision tree models to profile the online and mobile technologies and services that ski resorts use for their promotional and advertising strategies for two important segments, namely millennials (less than and equal to 35) and non-millennials (greater than 35). The technologies and services include resort websites, microblogging services, and online cou...

BACKGROUND By measuring alcohol retailers' propensity to illegally sell alcohol to young people who appear highly intoxicated, we examine whether UK legislation is effective at preventing health harms resulting from drunk individuals continuing to access alcohol. METHODS 73 randomly selected pubs, bars and nightclubs in a city in North West England were subjected to an alcohol purchase test b...

For many people the special attraction of E-commerce is linked to the idea of being able to choose and order products and services directly on-line from home. However, this is only one aspect of the new on-line sales model. As in real sales processes competent counselling, in accordance with the customer’s necessities, and also after-sales assistance by help of the web play an important part fo...

widespread usage of web technology provides an opportunity for business in order to use internet as the tool for management of electronic relationship with costumers. organizations that undertake expense of investment in this field, one of their primary purposes is improvement of satisfaction of costumers. for this reason, in most of organizations which use the system of electronic relationship...

According to a recent report issued by the U.S. Department of Health and Human Services (HHS) Task Force on Prescription Drug Importation (HHS Task Force Report), nearly 5 million shipments of unapproved prescription drugs entered the U.S. in 2003 from Canada through Internet sales and from travel to Canada by American consumers.1 Astonishingly, these unapproved shipments comprised roughly 12 m...

Multi-channel sales make high demands on IT infrastructures. ServiceOriented Architectures (SOAs) are to enable reusable software-based services and flexible, adaptable business processes. To realize this, the use of enterprise portal platforms is planned. The state of the art has been tested in a relevant project that focused on typical use cases of automotive credit banks in retail banking ap...

Henry Bros. Electronics (HBE) has been deploying a wide variety of open source systems over the last two years. These systems touch every aspect of the business including sales lead tracking, time reporting, and asset management. Open source systems are also used for the company’s internal portal and a client-facing reporting engine. Some of the company’s file servers are deployed using open so...

For many manufacturing companies, after-sales service is an increasingly important part of the business and is more complex than manufacturing products. Unlike products it is not possible to produce services in advance and inventory these for future consumption. Instead an unpredictable event such as a machine failure triggers a need for manufacturing of parts for replacement and allocation of ...

This research paper presents and discusses a manufacturing support system which supports not only maintenance services but also consulting services for manufacturing systems consisting of multi-vendor machine tools. In order to do this the system enables inter-enterprise collaboration between engineering companies and machine tool vendors. The manufacturing support system is called “After-Sales...