Based on Service-Dominant (S-D) Logic and related perspectives, which suggest that value is co-created through the integration of resources, this study proposes a model which considers two value co-creation sources: (1) firm resources, in the form of process Electronic-Service Quality (ESQ) and outcome ESQ, and (2) consumer resources, as represented by consumer expertise and its antecedents (i....

Post disaster reconstruction in the destructed zones entails the social aspects in addition to the physical and urban aspects, because of the presence of affected people in the very location. The presented research aims to assess the social aspects of the post disaster conditions in the course of reconstruction, which take into consideration the related social factors in the affected community....

Dog experts, ornithologists, radiologists and other specialists are noted for their remarkable abilities at categorizing, identifying and recognizing objects within their domain of expertise. A complete understanding of the development of perceptual expertise requires a combination of thorough empirical research and carefully articulated computational theories that formalize specific hypotheses...

In the 1980s new methods and findings from cognitive psychology began to influence research on teaching. The emerging literature on commonalities in expertise across different fields seemed pertinent to educational researchers because it appeared to describe characteristics of effective teachers. So without much theory to guide them, a few scholars began to explore expertise in teaching and thi...

Several authors have highlighted the role of intuition in expertise. In particular, a large amount of data has been collected about intuition in expert nursing, and intuition plays an important role in the influential theory of nursing expertise developed by Benner (1984). We discuss this theory, and highlight both data that support it and data that challenge it. Based on this assessment, we pr...

This research explores the effect of source certainty—that is, the level of certainty expressed by a message source—on persuasion. The authors propose an incongruity hypothesis, suggesting that source certainty effects depend on perceived source expertise. In three experiments, consumers receive persuasive messages from sources of varying expertise and certainty. Across studies, low expertise s...

Increasing evidence suggests that musical expertise influences brain organization and brain functions. Moreover, results at the behavioral and neurophysiological levels reveal that musical expertise positively influences several aspects of speech processing, from auditory perception to speech production. In this review, we focus on the main results of the literature that led to the idea that mu...

Identifying expertise within an organization is a critical component of any knowledge management effort. It is, however, an exceptionally resource intensive activity that is difficult to initiate and problematic to maintain. The development of experimental expertise recommender systems has prompted innovative research into the use of expertise markers found on routine information artifacts. Par...

the expertise order is of interlocutory orders that an arbitrator would make during the arbitral proceeding, when the subject is being technical. the legislator has dealt with this subject only in article 476 of the civil procedure law. this article only provides the possibility of appointing an expert by the arbitral tribunal. it does not provide further details such as the possibility of appo...