In software development, it is important to assure a high level of process and software quality. In the agile context, suitable approaches to measure and analyze these aspects are hard to find. CMMI and SPICE are too heavyweighted, while EN ISO 9001 is too lightweight. To fill this gap, andrena objects ag developed ISIS, a navigation system for process and software quality management that combi...

There has ben a major push by firms to seek certification to the International Quality Standards ISO 9000. This heightened interest is not without problems as many managers have misunderstood the value of seeking ISO 9000 certification. A review of the literature revealed a major gap in research in this area of quality management. Therefore, the aim of this study is to examine the role of the n...

In many cases quality development has not redeemed its promises indisputably. There are serious problems in the prevalent quality management approaches. These including: • Business management is not involved / committed. – Quality is a specialist issue. • Communication between business managers and quality experts is not effective. • Quality initiatives – e.g. building distinct quality systems ...

The present study proposes a set of quality requirements to management practices by taking into account the empirical evidence on their potential effects on health, the systemic nature of social organisations, and the current conceptualisations of management functions within the framework of comprehensive quality management systems. Systematic reviews and meta-analyses focusing on the associati...

The ISQua Position Paper on traditional accreditation systems and the ISO philosophy [1] may be the basis for further development of accreditation and certification of quality management systems in health care. In Switzerland a group of the National Alliance for Quality in Health Care evaluated the possibility of the adaptation of ISO-9001 for institutions of health care. The modified and furth...

It is important work to exactly know what is major quality and their sub-criterion on QoS model. Furthermore, when the system developer or designer construct or make system software, they need to get an accurate guide line of the quality. However, the quality research of system software area lacked. This research aims to identify the criteria and to make quality model for system software. For t...

This paper presents and describes a Web-based implementation of a three-dimensional software quality measurement model. The implementation is based on the 2003 version of the ISO quality model for software products: ISO 9126. The prototype presented includes all the 120+ measures proposed in the ISO standard, as well as weight assignments, target values, current project values and automated cal...