More specific knowledge about Quality Function Deployment (QFD) has grown rapidly. There are many studies on the application of QFD in various industrial sectors including manufacturing, construction and services. is a tool that can be used to assist companies improving services by translating consumer desires into technical characteristics company. This paper aims provide broad understanding h...

Quality function deployment (QFD) is a methodology for translating customer wants (WHATs) into relevant engineering design requirements (HOWs) and often involves a group of cross-functional team members from marketing, design, quality, finance and production and a group of customers. The QFD team is responsible for assessing the relationships between WHATs and HOWs and the interrelationships be...

Quality function deployment (QFD) has been widely recognized as an effective means to develop quality products that can maximize customer satisfactions. This paper presents a novel extension to the fuzzy QFD methodology using rough set theory, with the aim to facilitate decision making in the early stages of product development and lead to the establishment of a QFD-based expert system for prod...

Quality function deployment (QFD) is a product development process performed to maximize customer satisfaction. In the QFD, the design requirements (DRs) affecting the product performance are primarily identified, and product performance is improved to optimize customer needs (CNs). For product development, determining the fulfillment levels of design requirements (DRs) is crucial during QFD op...

ةصلاخلا بكرملل ةدیدج تاقتشم ریضحت ىلا ثحبلا يمری 4,3,1 ةیتلاا تلاعافتلا ءارجا للاخ نم لوزایادایاث : ًلاوأ : ب كرملل فیش ةدعاق ریضحت ) 2 و نیما 5 و تبكرم 4,3,1 لوزا یادایاث ( يلیفو یلكوینلا ضیو عتلا ءارجاو ةدعاقلل يرتسلاا ب كرملا نیو كت ى لا يدؤ یل مویدو صلا دیسكوثیا دو جوب ل ثیلاا تاتیسا ومورب عم ) 3 ( ، يذ لا یازاردیھلا عم ھتلعافم تمت ن 99 % د یازاردیھلا قتشم ریضحتل ) 4 ( فیش دعاوق نم د یدع...

This paper deals with a new quantitative model for adaptability evaluation of enterprise information systems (EIS). Firstly, a new evaluation model based on QFD is proposed, and the corresponding evaluation algorithm is given. Secondly, the procedures of EIS adaptability evaluation are discussed. Finally, the application of the evaluation model and algorithm is verified through an example, whic...

Quality function deployment (QFD) is a customer-driven quality management tool that can improve system quality, promote innovation, and enhance the core competitiveness of enterprises. Nonetheless, traditional QFD method has defects in handling experts’ assessments, measuring customer requirement importance, prioritizing engineering characteristics, which affect its efficiency limit application...

Affected by customers’ lack of experiences and personal preferences, the importance of customer demand as 0 by only using Rough Set method frequently occurs. Existing methods could not determine this importance of indicators, so it is usually deleted. A new method combining Rough Set and Data Envelopment Analysis (DEA) to determine importance of customer demand in Quality Function Deployment (Q...

يديوتامورلا لصافلما باهتلا ضيرم180 ةساردلا تلمش :جئاتنلا عافترا نأ جئاتنلا ترهظأ .)اًماع 40.49±12.19 رمعلا طسوتم( يف LDL لدعم و )55.1%(لورتسلوكلا لدعم عافترا راشتنا لدعم عافترا ينب ةيئاصحإ ةوق تاذ ةقلاع دوجو نع تفشك .)51.2%( ىلع ةولاعو .)p=0.002( CRP لا هبسن عافترا و لورتسيلوكلا طاشنو يلكلا لورتسلوكلا ينب ةيباجيإ ةقلاع دوجو انظحلا ،كلذ طاقن رخآ ضرم ةكرتشلما اًماع 28 مادختساب اهسايق تم امك ،ضرلما ...

Due to the fact that in the new century customers tend to express globally increasing demands, networks of interconnected businesses have been established in societies and the management of such networks seems to be a major key through gaining competitive advantages. Supply chain management encompasses such managerial activities. Within a supply chain, a critical role is played by quality. QFD ...