it is important to focus on creating opportunities for patients' participation at all levels of health systems in order to promote their ability to improve patient safety and quality of services. the general aim of this study was to determine patient safety level in tehran university of medical sciences' (tums) general hospitals, tehran, iran from patients' perspective and to determine the cont...

in september 2007 national standard manual was finalized and officially announced as the minimal quality requirements for all medical laboratories in the country. apart from auditing laboratories, reference health laboratory has performed benchmarking auditing of medical laboratory network (surveys) in provinces. 12(th) benchmarks performed in tehran and alborz provinces, iran in 2010 in three ...

introduction: hospitals are often considered to be the forefront of countering incidents, some of which result from a wide range of incidents including industrial accidents, natural outbreaks of disease, and regional accidents called chemical, biological, radiological, and nuclear (cbrn) accidents. this study was conducted to assess the level of preparedness, capacity, and capability of respond...

introduction: one of the most important factors affecting the future survival of organizations is identifying and meeting the increasing needs and demands of patients in order to provide high quality health care services. the aim of this study was to identify factors affecting the selection of milad hospital, iran, by patients based on combined marketing factors. methods: the present analytical...

background: the hospitality design of a hospital is a complex process that depends on careful planning, systematic thinking, and consideration of various factors. this study aimed to determine the viewpoints of patients and their relatives on factors affecting hospital hotel services in iran in 2015. the results of this study can be used to design a suitable model for the assessment and improve...

Background and objectives: Accreditation is a widely used mechanism to keep organization adherent to the established standards. The aim of the study was to identify barriers towards promotion of accreditation in the Iranian hospitals, and exploring the potential overcoming strategies.   Methods: A qualitative study design was adopted. Data were collected using a questionnaire with open questi...

regarding the fiscal constraints and management difficulties of public hospitals, several countries have usedpublic private partnership model to improve their health facilities. public private partnership enables using public resources and private investment and expertise in a combined structure. moheb hospital is the first iranian hospital managed according to public private-partnership. the p...

background and objective: this study was undertaken to assess the levels of job satisfaction and its correlates among nurses and doctors in aminu kano teaching hospital (akth); and to compare the levels of job satisfaction between nurses and doctors.   methods: in a cross-sectional study, 350 nurses and doctors in aminu kano teaching hospital were surveyed. socio-demographic data, employment ch...

improving cleaning and disinfection performance must be taken into account for prevention and control of infection. health care settings are engaged in a battle against healthcare associated infection (hais). the importance of infection prevention and control is increasing due to rapidly developing strains of multi-drug resistant organisms (mdros) that can result in serious illness and even dea...

objectives: the aim of this study was to assess the mental health of patients admitted in internal medicine, surgery and gynecology wards of imam khomeini hospital of tehran in 2009. method: the symptom checklist-90-r (scl-90-r) questionnaire was administered for 93 patients in internal, surgical and gynecological wards of imam khomeini hospital in 2009. result: in this study, the mean age was ...