Academic libraries are fundamental in promoting equitable access to education but often overlooked and underfunded. The COVID-19 pandemic amplified these inequities. This study investigates how 39 library deans directors perceived decision-making by university administration during COVID-19's onset. Open-ended survey questions were sent asking them describe their experiences working with adjust...

OSF HealthCare, an integrated health care delivery system serving parts of Illinois and Michigan, was an early leader in promoting a collaborative approach to patient safety improvement. OSF has enhanced these efforts during the past five years by continuing to build awareness of safety risks through systemwide error reporting and local risk assessment, by identifying clinicians who can serve a...

1Alfred Deakin Institute for Citizenship and Globalisation, Deakin University, Melbourne, Australia; 2Centre for Health Equity, Melbourne School of Population and Global Health, Faculty of Medicine, Dental and Health Services, University of Melbourne, Australia; 3Institute of Population Health, University of Manchester, Manchester, UK; 4Middlesex University Business School, London, UK; 5Departm...

In today’s health-care environment, especially in acutecare hospitals, there is high and increasing pressure to reduce costs. This is important1 because, with increasing life expectancy (in the United States it increased from 75.37 years in 1990 to 77.2 years in 2002) and the aging of the baby boomer population, more people and a higher percentage of the population will need health care in the ...

Through the years, social service agencies have gone through tremendous changes and recognized that through shrinking financial resources and increasing workloads, there is also an increasing demand to provide a more efficient means of social service delivery. Every day, employees interact with consumers, and their attitudes and delivery of service speak volumes about an organization’s mission ...