In this paper, we introduce a catalogue template as one of the building blocks for a repository of metrics. Particularly, starting from a conceptual quality framework, we thoroughly discuss a catalogue template for product metrics instantiating it with some Web metrics. A catalogue of metrics basically allows evaluators and other stakeholders to have a consultation and reuse mechanism, which st...

Concern for quality assurance in information technology is growing with every passing day. Software measurement encompasses all aspects of IT including product, process and resources and provides us adequate quantitative means for assessing various artifacts involved in information technology. Service-oriented architecture provides flexibility, reliability and scalability and is gaining tremend...

Assessing software quality through quantitative and reliable information is a major concern of software engineering. However, software is a complex product involving interrelated models with different abstraction levels targeting different stakeholders and requiring specific quality assurance methods. As a result, although Software Quality has gained maturity from a theoretical point of view, t...

The present study has evaluated the effect of TQM practices on business performance of manufacturing firms in Pakistan. A sample of 65 managers working in the quality assurance department was taken from these manufacturing firms and their responses were collected using a structured questionnaire. Descriptive statistics were used to demonstrate the effect of different levels of TQM practices on ...

In this paper a novel approach for the tool–based quality assurance of models is presented. The approach provides a meta model framework for domain specific and tool–independent quality assessment in heterogeneous model landscapes. In our framework we provide the concepts of queries, checks and views defined on meta model level and interpreted over the whole model landscape. Queries, checks and...

introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. the aim of present study is identifying and selecting key hospitals performance indicators. materials and methods: this is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identify a...

One of the criteria for quality assessing of a garment by the consumer is durability. Resistance to pilling is one aspect of durability that controls the appearance of the product and a source of insatisfaction about the product. This paper presents state of the art pilling assessment techniques, with a view on the application of image processing for fabric pilling detection and measurement. Th...

Questionnaires are a cheap and highly efficient tool for achieving a quantitative measure of a product’s user experience (UX). However, it is not always easy to decide, if a questionnaire result can really show whether a product satisfies this quality aspect. So a benchmark is useful. It allows comparing the results of one product to a large set of other products. In this paper we describe a be...