Although many attempts have been made in presenting systematic models for design processes, most projects have been implemented by non-systematic methods, which seems that too much emphasis on the description of the final project (product) and the lack of attention to the design process are to be blamed for this. In this paper, a specific pattern of design scenario formation in the framework of...

Automated support of business processes by information systems can be seen as state-of-the-art for many domains, such as production planning or customer relationship management. A myriad of approaches to the automation of business processes in these domains has been proposed. However, these approaches are not suited for highly creative processes, as they are observed in the field of innovative ...

Quality Function Deployment (QFD) has been traditionally used as a planning tool primarily for product development and quality improvement. In this context, many people have used QFD for making decisions on how to prioritize critical product areas from a customer perspective. However, it is the position of the author that the QFD process can be viewed as a decision support system that would enc...

Ceramic is one of the highly competitive products in Thailand. Many Thai ceramic companies are attempting to know the customer needs and perceptions for making favorite products. To know customer needs is the target of designers and to develop a product that must satisfy customers. This research is applied Kansei Engineering (KE) and Data Mining (DM) into the customer driven product design proc...

background: provision of safe drinking water is one of the basic needs of every society and it will only be possible through preventive and comprehensive management of drinking water security programs such as haccp. hazard analysis critical control point (haccp) is an internationally accepted process control system which includes recognition and determination of risk factor properties of proces...