This chapter introduces a ten-step path for planning, implementing, and evaluating citizen participation process. It provides guidance on how to implement each step, details eight participatory methods from information deliberative processes. illustrates the steps with good practices OECD member partner countries.

This is a brief summary of the applications automated planning in field Business Process Management (BPM); and accompanies tutorial with same theme at 19th International Conference on (BPM 2021). We hope that this report able to quickly onboard newcomers into broad overview associated challenges opportunities, as well provide established practitioners some new food for thought terms state-of-th...