For 25 years we have watched and nurtured the growth of B2C eCommerce with first time consumers, however consumer surveys are indicating that we are losing ground with previous customers who are vowing not to return. Consumers state that they perceive a lack of confidence and trust that the vendor will provide a safe and secure environment. In the early stages of development much research into ...

Consumer disposition to the information quality of the website, trust, privacy concerns, reputation, security concerns, and the company’s reputation have strong effects on Internet consumers’ trust in the website. Major two critical problems for both e-commerce consumers and sites are privacy and security. Privacy is the control over one’s personal data whereas; security is the attempted access...

People are increasingly using the Internet as a major source of health-related information. Online health communities are interesting in this regard, because they are an important source of information, but also appear to serve an emotional support role in connecting people who have similar conditions or can otherwise empathize with each others’ experiences. Trust is critical to the continued o...

Trust recommendations, having a pivotal role in computation of trust and hence confidence in peer to peer (P2P) environment, if hampered, may entail in colossal attacks from dishonest recommenders such as bad mouthing, ballot stuffing, random opinion etc. Therefore, mitigation of dishonest trust recommendations is stipulated as a challenging research issue in P2P systems (esp in Mobile Ad Hoc N...

Lack of trust has been identified as a major problem hampering the growth of Electronic Commerce (EC). It is reported by many studies that a large number of online shoppers abandon their transactions because they do not trust the website when they are asked to provide personal information. To support trust, we developed an information framework model based on research on EC trust. The model is ...

In an increasingly automated and networked world humans are facing new problems stemming from the introduction of machine-intensive communication. The natural human ability to asses, accumulate and evaluate trust in other humans through direct interpersonal communications is significantly impaired when humans interact with systems alone. The development of applications that rely on trust, like ...

This research investigates trust-building strategies that may influence transactions between individuals and unknown Internet firms, focusing on three influential components that mediate the relationship between online shoppers and online vendors. Results indicate significant direct effects for trust in the Internet infrastructure, susceptibility to the social influence of media, and the presen...

Based on a review of previous studies, important variables associated with the use of personal Internet Banking services are identified in this paper. Using data collected through a questionnaire, statistically significant associations among these variables are determined. The findings of the study confirm significant associations reported in previous studies and identify significant associatio...

Lack of trust is one of the most frequently cited reasons for consumers not purchasing from Internet vendors. During the last three years a number of empirical studies have investigated the role of trust in the specific context of e-commerce, focusing on different aspects of this multi-dimensional construct. However, empirical research in this area is beset by conflicting conceptualizations of ...

In the blooming era of the Internet of Things (IoT), trust has been accepted as a vital factor for provisioning secure, reliable, seamless communications and services. However, a large number of challenges still remain unsolved due to the ambiguity of the concept of trust as well as the variety of divergent trust models in different contexts. In this research, we augment the trust concept, the ...