IMPORTANCE In 2010, national payers announced they would begin using patient satisfaction scores to adjust reimbursements for surgical care. OBJECTIVE To determine whether patient satisfaction is independent from surgical process measures and hospital safety. DESIGN We compared the performance of hospitals that participated in the Patient Satisfaction Survey, the Centers for Medicare & Medi...

BACKGROUND Patient safety culture emerges from the shared assumptions, values and norms of members of a health care organization, unit, team or other group with regard to practices that directly or indirectly influence patient safety. It has been argued that organizational culture is an amalgamation of many cultures, and that subcultures should be studied to develop a deeper understanding of an...

BACKGROUND The assessment of patient safety culture refers mainly to surveys exploring the perceptions of health professionals in hospitals. These surveys have less relevance when considering the assessment of the patient safety culture of medical students, especially at university or medical school. They are indeed not fully integrated in care units and constitute a heterogeneous population. T...

methods this cross-sectional study was conducted on 293 nurses working in 24 wards of baqiyatallah hospital in tehran, iran, in 2016. the sampling method was stratified random sampling. data were collected using a self-administered questionnaire, which was classified into 4 subtitles: individual and organizational characteristics, perceived subjective, objective workloads, and some patient safe...

the article by cheri wilson, “patient safety and healthcare quality: the case for language access”, highlights 
the challenges of providing culturally and linguistically appropriate services (clas) to patients with 
limited english proficiency (lep). as the us pursues high-value, high-performance healthcare, our ability 
to meet the needs of our most vulnerable will determine whether we succeed...

BACKGROUND Despite the emphasis on patient safety in health care, few organizations have evaluated the extent to which safety is a strategic priority or their culture supports patient safety. In response to the Institute of Medicine's report and to an organizational commitment to patient safety, we conducted a systematic assessment of safety at the Johns Hopkins Hospital (JHH) and, from this, d...

BACKGROUND A constructive safety culture is essential for the successful implementation of patient safety improvements. AIM To assess the effect of two patient safety culture interventions on incident reporting as a proxy of safety culture. DESIGN AND SETTING A three-arm cluster randomised trial was conducted in a mixed method study, studying the effect of administering a patient safety cul...