The present study investigated the unpaid overtime experienced by BPO rank-and-file employees and its effect on their career growth, well-being, labor earnings. How affects morale productivity of employees, how responsive organization's policies are to needs. researchers have used a phenomenological approach achieve study's objectives identifying causes effects pressing issues workers. Addition...

This descriptive study investigated workplace psychological harassment in a sample of 1179 Canadian nurses. Two complementary types of assessment were used: exposure to negative behaviors and perceived victimization. Results revealed that exposure to negative behaviors was associated with certain sociodemographic variables (i.e. job status and the amount of overtime performed weekly), lower psy...

Context For well over a decade, research examining the effect of nurse staffing on quality outcomes has grown extensively worldwide. As a result of these rigorous studies, the association between nurse staffing and patient safety has been established. Researchers are continuing to expand the context of nurse staffing literature by including factors such as the nurse’s work environment, educatio...

......................................................................................................................... II CHAPTER 1: INTRODUCTION .......................................................................................... 1 Research Background ................................................................................................. 1 Problem Statement ....................